Frequently Asked Questions

What is a brand refresh?
Our current logo feels outdated. While many of us have a nostalgic connection to the skylight it represents, we believe it's time for a fresh look. This rebranding effort is an opportunity to revamp our communications, making it easier for patrons to connect with us. Alongside the new logo, we’ll introduce an updated website and communication materials with a modern design that is clear, accessible, and user-friendly.

Why now?
The library is led by a board of directors, a director, and a dedicated team who take great pride in their work. They engage with patrons daily, answering questions, guiding them to the resources they need, and observing which events resonate most with the community. Recognizing opportunities for small yet impactful improvements, the team unanimously decided to move forward with professional consulting services to enhance their efforts.

What is the purpose of this survey?
We’d love to hear what you love about your community and the library! As your neighbors, we’re here to serve and support you. When you walk through our doors, we want you to easily find what you need, explore freely, and see the library as a valuable resource.

This survey helps us understand how you use the library and what matters most to you. We also enjoy hearing what stands out—whether it’s Sushi the cat, a favorite piece of artwork, a program you love, your go-to walking path, or anything else that makes our library and community special.

All questions are optional, and there are no right or wrong answers. We truly appreciate your time and feedback!

When are you going to see this new logo?
Community outreach matters to us, so we’re making the extra effort to give you a chance to share your ideas. The survey will remain open through the spring, after which we’ll begin developing concepts. Our current timeline estimates the refreshed brand will start rolling out in fall 2025.